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PolarGX × Polaris Innovation

Enterprise Agents.
Purpose-built for your business.

AI agents designed, deployed, and operated by Polaris Innovation inside your team — with the full PolarGX platform underneath. Marketing AI that works because it was built around your work, not stretched from a template.

Talk to enterpriseSee pricing

Standard DPA pre-signed · GDPR & CCPA ready · SOC 2 Type II audit in progress

10+Years building
100+Projects shipped
22+Industries served
98%Client return rate

Built by Polaris Innovation — see polarisn.com →

Why hands-on

Drift compounds. So does great execution.

Hands-on implementation required.

Models drift. Audiences drift. Brand voice drifts. Agentic marketing AI degrades quietly without people who know your business sitting inside the work. Polaris Innovation embeds engineers and strategists with your team to keep the work compounding in the right direction.

Enterprise Agents

Five capabilities. One delivery practice.

The capabilities below are how Enterprise Agents get from a strategy meeting to shipping campaigns. Each is a standard part of every Polaris Innovation engagement.

01

Natural language and code

Marketers describe agents in plain English. Engineers extend them through the API when the workflow needs custom data, a non-standard integration, or branching logic that doesn't fit a sentence. Same agent, two surfaces. The marketing lead briefs the welcome series in conversational form; the platform team wires the data warehouse trigger that fires it.

  • Plain-language agent definitions reviewable in the UI by anyone on the team
  • TypeScript and Python SDKs for engineering-led extension
  • Same agent definition behind both surfaces — no parallel implementations
02

Reusable Skills

Build a Skill once — a discount-code generator, a brand-voice reviewer, a suppression-list checker, an inventory-aware product picker — and every agent inherits it. Update the rule in one place; the cart-recovery agent and the post-purchase agent both update. Skills are the compounding library that makes year two cheaper to operate than year one.

  • Versioned Skills with rollback to any prior implementation
  • Skills can wrap third-party APIs, internal services, or pure logic
  • Polaris Innovation ships 12+ standard Skills with every engagement
03

Evaluations

Test the agent against real past sends before it ever touches a live audience. The agent that wrote the launch email got tested on six historical product drops first. The cart-recovery agent ran against twelve months of abandoned carts before reaching production. Regressions surface in CI, not in your inbox the morning after.

  • Synthetic test sets generated from your real send and event history
  • Per-evaluation scorecards with side-by-side variant comparisons
  • Pass/fail gates wired into the deployment pipeline
04

Guardrails

Brand voice the agent must respect. Banned phrases. Audience holdouts. Send-time windows. Data scopes. Hard rules enforced at generation, not patched after the send. The agent never crosses lines you set, because the lines are part of the prompt — not a post-filter that catches violations after the fact.

  • Workspace-level brand voice profiles tuned during onboarding
  • Per-segment audience exclusions (e.g., compliance holdouts)
  • Per-channel send-time windows (no Sunday email for B2B audiences)
  • Data-access scopes per agent — agents only see what they need
05

Bespoke dashboards & agents

Polaris Innovation builds the agents your business actually needs. The DTC brand with seasonal product drops gets a launch-flow agent that respects the launch calendar. The fintech with three opt-in regimes gets a compliance-aware sender. The marketplace with two-sided supply gets agents for both buyers and sellers. Not a template you stretch — agents built around the work.

  • Industry-specific agents designed during the embedded engagement
  • Custom dashboards for whatever your team needs to see daily
  • Reusable across the company once shipped — same agent, multiple campaigns
How we work

The Polaris Innovation engagement.

A pod from Polaris Innovation embeds with your marketing team for 6–12 weeks. Composition: one strategy lead, one designer, one marketing-automation engineer, one deliverability specialist. The pod stays on-call after the embedded engagement ends.

Week 1–2

Discovery

Map the existing program. Identify the highest-leverage agents to build first. Audit deliverability, suppression hygiene, brand voice, channel mix. Output: a written engagement brief with the first three agents prioritized.

Week 3–6

Build & validate

Build the agents, deploy reusable Skills, write Evaluations against your historical sends. Set Guardrails with your brand and compliance teams. First agent ships to a sandbox audience by end of week 4.

Week 7–12

Deploy & refine

Ship to production audiences with parallel-running for the first cycle. Refine based on real engagement signal. Train your team on the agent definitions and Skills. Hand off ownership while staying on-call for the next quarter.

Trust & compliance

Built to pass procurement.

The questions your security and procurement teams will ask first, with the answer in plain language. Detail in the linked policy pages.

SOC 2 Type II

Audit in progress with an independent auditor. Type II report expected Q2 2026. Detailed control summary available under NDA.

Compliance →

GDPR & UK GDPR

Operational. Standard DPA pre-signed and provided to all customers on request. Standard Contractual Clauses for cross-border transfers.

GDPR & data protection →

Security controls

TLS 1.2/1.3 in transit, AES-256 at rest, RBAC, SSO/SAML 2.0, audit logs, 72-hour breach notification, annual penetration testing.

Security policy →

Data privacy & AI

Customer data is never used to train base models or any model that benefits other customers. Per-customer fine-tuning runs in isolated infrastructure.

Trust center →

Enterprise procurement, answered.

The questions every enterprise team asks. Email enterprise@polargx.com for anything not covered here.

What does "Enterprise Agents" actually mean?

PolarGX agents purpose-built for your business by Polaris Innovation. Marketers describe agents in plain English while engineers extend them through the API. Reusable Skills standardize logic across agents. Evaluations test agents against real past sends before any live audience touches them. Guardrails enforce brand voice and data scopes at generation time. Bespoke dashboards and industry-specific agents are built around your operations rather than stretched from a template.

How does PolarGX handle SSO and SAML?

Enterprise plans support SSO via SAML 2.0 with major identity providers (Okta, Azure AD, Google Workspace, OneLogin, Auth0). SCIM provisioning is available for automated user lifecycle management. Implementation is typically completed during onboarding by the Polaris Innovation team.

What is your data residency story?

Customer data is hosted in regions selected during onboarding. We support US and EU residency by default and can discuss other regions for Enterprise customers. Data does not leave the chosen region for storage. Compute may be regional or global depending on the workload — documented in the DPA.

Do you sign DPAs and BAAs?

Standard Data Processing Agreement under GDPR Article 28 is provided to all customers on request, pre-signed. We do not currently sign Business Associate Agreements (BAAs) for HIPAA workflows — PolarGX is not configured for PHI today.

What is your SOC 2 status?

SOC 2 Type II audit is in progress with an independent auditor. The Type II report is expected in Q2 2026. Until then, our detailed control summary is shared under NDA with qualified Enterprise customers and prospects on request.

How long does enterprise onboarding take?

Standard Polaris Innovation engagement: 6–12 weeks embedded with your team. Week one is discovery — mapping your existing program, identifying the highest-leverage agents to build first. Weeks two through six: build, validate, deploy. Weeks seven through twelve: refine, hand off, and migrate to ongoing support. The pod stays on-call after the embedded engagement.

Can we run on dedicated infrastructure?

Yes — Enterprise plans include dedicated infrastructure options for customers with strict performance, isolation, or compliance requirements. Bring-your-own-cloud (BYOC) deployments are available for the largest engagements.

What does PolarGX Enterprise cost?

Enterprise pricing is custom and based on scope — number of contacts, channels, integrations, support level, compliance requirements, and the depth of Polaris Innovation engagement. Contact sales for a tailored quote.

Can you migrate us from another platform?

Yes. White-glove migration support is included for Enterprise customers — data migration, workflow recreation, and parallel running periods to ensure zero disruption. Common origin platforms include Iterable, Braze, Customer.io, Klaviyo, and SendGrid + Segment combinations.

Let's talk about your stack.

Five fields, one minute. We use what you share to route you to the right person and come prepared on the first call — not to qualify you out.

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